Akdeniz LTK considers the quality of its service, reliability and customer satisfaction as the keys to success and continuity. For this, it has adopted as a policy the continuous improvement and quality of the system it has established. The purpose of this policy; To ensure the highest level of customer satisfaction, for a long-term and successful cooperation, with the participation of all employees, especially the top management, the necessary services are met in the most efficient, cost-effective, timely manner and completely all customer requests and expectations.
By complying with the
ISO 9001 Quality Management System,
ISO 14001 Environmental Management System,
ISO 22000 Food Safety Management System,
ISO 45001 Occupational Health and Safety Management System and
ISO 10002 Customer Satisfaction Management System that we have established, quality is more than a target to be reached, continuous development and continuity. Accepting it as a process that demonstrates
To ensure continuous development and improvement by reviewing our quality targets at regular intervals,
To provide reliable and continuous service by analyzing and evaluating customer needs and complaints, with a full understanding of the conditions requested by the customer,
To provide fast and reliable service in the sector with the investments made in technology and personnel by keeping customer satisfaction at the highest level,
It is our quality policy to raise awareness of all employees by providing in-house trainings to understand the quality policy and quality targets.